NUPOINT VOICEMAIL USER GUIDE


ACCESSING YOUR MAILBOX

From Your Own Extension

  1. Dial the voicemail access number - 1900
  2. Enter your PASSCODE when prompted

From an Outside Line

  1. Dial the voicemail access number - 1900
  2. Enter ∗, your MAILBOX NUMBER, then press ∗
  3. Enter your PASSCODE when prompted

From Your Own Extension

  1. Dial the voicemail access number - 574-234-1900
  2. Enter your MAILBOX NUMBER, then press ∗
  3. Enter your PASSCODE when prompted

SETTING UP YOUR MAILBOX

First-Time Login

  1. Dial the voicemail access number - 1900
  2. When the system answers, enter your temporary passcode – YOUR MAILBOX NUMBER

Change Your Password

  1. When prompted, press U (8) for user options
  2. Press P (7) for passcode
  3. Enter your NEW PASSCODE (4-10 digits) followed by #

Record Your Greeting

  1. When prompted, press U (8) for user options
  2. Press G (4) for Greeting
  3. Record your greeting, pressing # to end the recording
  4. Press R (7) to REVIEW the greeting
  5. Press X (9) to EXIT and save, or D (3) to DISCARD/re-record

Record Your Name

  1. When prompted, press U (8) for user options
  2. Press N (6) for NAME
  3. Record your greeting, pressing # to end the recording
  4. Press R (7) to REVIEW the recording
  5. Press X (9) to EXIT and save, or D (3) to DISCARD/re-record

PLAYING YOUR MESSAGES

Nupoint Voicemail will play the message header information followed by the message itself. After listening to the message, or at anytime during playback, you can perform the following functions:

  • Press P (7) to PLAY or re-play the message
  • Press D (3) to DISCARD the message
  • Press K (5) to KEEP the message
  • Press G (4) to GIVE the message to other mailboxes or a distribution list
  • Press A (2) to ANSWER to the sender, then X (9) to SEND the message

At anytime during message playback:

  • Press 1 to pause 30 seconds
  • Press ∗ to move back 5 seconds
  • Press # to move forward 5 seconds
  • Press 8 to move to the top of your next message
  • Press ∗ to retrieve a discarded message

MAKING A MESSAGE FOR ANOTHER USER

Nupoint Voicemail allows you to MAKE (record) a voice message and send it to one or more destinations. The destinations can be other mailboxes or distribution lists. From the main menu:

  • Press M (6) to MAKE a message
  • When prompted, enter the MAILBOX NUMBER, followed by the #
  • You may choose from these options if desired:
    1. Press R (7) to REVIEW the message
    2. Press A (2) to APPEND, or add to the message
    3. Press D (3) to DISCARD and re-record the message
    4. Press M (6) to use MESSAGE ADDRESSING OPTIONS
      • Press C (2) to CONFIDENTIAL message that cannot be forwarded
      • Press F (3) to FUTURE DELIVERY to choose a date when that message will be heard
      • Press R (7) to RETURN RECEIPT to receive notification that a message has been heard
      • Press U (8) to URGENT and the message will be first in the receiving mailbox
    5. Send the message by pressing X (9)

CREATING/MODIFYING DISTRIBUTION LISTS

Nupoint Voicemail allows you to create and modify PERSONAL DISTRIBUTION LISTS. These lists can be used when you MAKE a new message, or when you want to GIVE a message.

  • To Create a List
    1. From the main menu, press U for USER OPTIONS
    2. Press L for distribution LISTS
    3. Enter the distribution list number (i.e. 101, etc.)
    4. Press 6 to RECORD the list name
    5. Press A (2) to ADD a member, then enter a mailbox number when prompted
    6. Continue pressing A (2) to add mailbox numbers until your list is complete
    7. Press X (9) to EXIT the main menu and SAVE the list
  • To Edit a List
    1. Press D (3) to DELETE a member from the list
    2. Press P (7) to PLAY a list of members

USER OTPIONS

  • Press G (4) to record the GREETING your callers will hear
  • Press N (6) to record your NAME
  • Press P (7) to change your mailbox PASSCODE
  • Press L (5) to create/maintain personal distribution LISTS
  • Press T (8) to trun on the user TUTORIAL